Solutions for Healthcare

Simplify and unify your customers' experiences

  • Optimize your product KPIs to maximize growth
  • Receive alerts on KPI changes
  • Identify the exact cause of KPI changes
  • Identify hidden segments to focus where it matters most
  • Measure the impact of every product change
Loops Goal Driver Analysis


Build long-term loyalty.

RETENTION DRIVERS

Understand the features that drive retention and patient loyalty.

Gain insight into the user behavior that drive retention:

  • Identify the features and items that maximize retention
  • Find leading indicators for long-term retention
Loops Retention Analysis
Loops Engagement Drivers

HABIT MOMENT ANALYSIS

Identify the Aha and Habit Moments that drive patient engagement and retention

Drive long term retention by identifying your Habit moment, in terms of time and the signup, autofills set, wellness and coaching services viewed, or other milestones.

  • Establish the Aha moment for your patients, when they see the value in your product

USER JOURNEY ANALYSIS

Find experiences that maximize or minimize your appointments, prescriptions and other top KPIs

Loops causal, user journey analysis automatically identifies the combinations and sequences of page views and events users take that maximize or minimize your KPIs, at every stage in  your user’s lifecycle:

  • Loops identifies and ranks user journeys, from marketing to landing page and activation flow and beyond, by their causal impact on your KPIs
  • Understand and expand on what’s working, from marketing to landing pages, activation flow, and throughout the entire user funnel

ROOT CAUSE ANALYSIS

Find hidden segments,  personalize patient experiences

Loops Root Cause Analysis automatically identifies hidden segments that under/over perform: 

  • Know where to personalize, from marketing to landing page, activation and beyond, online and in-person
  • Receive automatic, KPI change alerts, with top potential reasons ranked by their impact on the KPI
  • Proactively manage your top KPIs: retention, user engagement (DAU/MAU)  conversion rate, NPS,  churn, treatment success rate, and user experiences
  • Save days of work trying to understand why KPIs changed

PRODUCT RELEASE IMPACT ANALYSIS

Measure the impact of features and comms.

Loops Release Impact analysis enables you to accurately identify the impact of each product, feature and communication change:

  • Always measure, even when you don’t have the traffic, time, or resources for a standard A/B test
  • 90+% accuracy of standard A/B testing, but with minimal traffic
  • Loops causal models account for all the noise factors that can skew your view of the impact of a change, such as improved performance/ latency, promotion, the impact of bugs, pricing, amongst many other factors
Loops Funnel Analysis

FUNNEL ANALYSIS

Understand the friction points of high-intent users

Everyone has a funnel. Loops identifies high-intent users who are actually dropping and helps you focus on the biggest opportunities to improve funnel performance:

  • Understand the obstacles your power users may encounter in your funnels.
  • Understand why they’re dropping and what they’re doing instead of completing the funnel
  • Gain new insights from Loops simulations of what would be the effect if you improved a step or brought in more users from a particular segment.

AUTOMATIC INSIGHT SUMMARIES

Updates pushed via Slack, Teams, and email

Personalized summaries and alerts for individuals and teams

  • Trends and anomalies and the "why" behind them
  • Forecasts and how you stand compared to your goals
  • The impact of recent launches and new ideas to maximize impact

Safeguarding your data and your privacy

At Loops, ensuring the security of your data is a top priority. We adhere to security best practices throughout every phase of product development and implementation, all while maintaining SOC 2 compliance.

We also respect your right to privacy. We adhere to a privacy policy that explains the way we gather information and our use practices regarding the privacy of this information

Get started

Share your details, schedule a 30-minute call,  and we'll provide a custom demo of the Loops Platform and discuss how others in your industry have used Loops to maximize conversion, retention, and other core KPIs.